A diagnostic-first workflow designed to reduce risk, avoid wasted meetings, and get you a clear plan fast.
Some issues are quick fixes. Others aren’t. The first step is always a careful review.
“Let me review this carefully first.”
This prevents rushed guesses and helps us choose the fastest, safest path to a real fix.
You’ll send the details first. I’ll review carefully. Then we decide whether this is best solved via email, a short call, a screen-share session, or a deeper engagement.
To avoid guesswork, I start by collecting the key information first (not everything—just what matters).
I review what you send and focus on the root cause—not symptoms.
After the review, we pick the most efficient path forward.
Some issues can be resolved very quickly once the root cause is clear. Others require deeper work.
The first step is always a careful review. If your issue turns out to be straightforward (and time allows), I may be able to resolve it quickly—sometimes within the same review window.
If you're facing a production issue, a stubborn .NET error, SQL performance problems, or infrastructure headaches (DNS / SSL / IIS), start by sending a short description.
I’ll review what you send, ask any follow-up questions, and then we’ll decide whether we can handle it asynchronously or if it’s worth scheduling a call or screen share.
Describe what’s going wrong and include any errors/logs you have. I’ll reply with next steps.